. Introduction

Welcome to Home Upgrades. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us at homeupgradess@gmail.com or call us at +44 7593 522588.

2. Information We Collect

We collect personal information that you voluntarily provide to us when registering at the Home Upgrades app, expressing an interest in obtaining information about us or our products and services, participating in activities on the app, or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the app, the choices you make, and the products and features you use. The personal information we collect can include the following:

• Contact Information: Name, email address, phone number.

• Account Information: Username, password, and any preferences or settings related to your account.

• Usage Data: Information about how you use our app, such as the features you interact with, the materials you book, and the scheduled deliveries.

• Location Data: Data related to your location if you have enabled location services on your device.

• Payment Information: Information necessary to process payments, such as credit card details.

3. How We Use Your Information

We use personal information collected via our app for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive:

• To facilitate account creation and logon process.

• To send administrative information to you.

• To fulfill and manage your orders and scheduled deliveries.

• To send you marketing and promotional communications.

• To deliver targeted advertising and promotions.

• To enforce our terms, conditions, and policies.

• To respond to user inquiries and provide customer support.

4. Sharing Your Information

We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

• Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our app is at your own risk. You should only access the services within a secure environment.

6. User Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access: You have the right to request copies of your personal data.

• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

8. Changes to This Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this policy periodically for any changes. Changes to this policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this privacy policy, please contact us:

Email: homeupgradess@gmail.com

Phone: +44 7593 522588